Can Oncology Workflows Run Without Human Touch? - Anant Shankhdhar, Risa Labs
Jul 20, 2026 · 16:41
Anant Shankhdhar, an AI engineer at Risa, explains how his team automates oncology workflows end-to-end using four AI agents—EV, Auth, Necessity, and Submission—to eliminate human touch in prior authorization processes. The EV Agent handles eligibility and benefits verification via a unified service that connects to payer APIs and RPA portals, using LLM-driven config generation and self-healing loops to scale. The Auth Agent determines drug authorization status by reconciling evidence from patient notes, authorization letters, and a payer rule knowledge base, enabling no-touch handling for drugs that are already authorized or don't require authorization. The Medical Necessity Agent answers clinical questions per patient, attaching confidence scores and escalating only cases needing human review. The Submission Agent submits orders to payers using customized integrations. Risa's agents are deployed across 20+ hospitals, supporting care for over 100,000 patients, and the no-touch share…
